All orders must be approved by our veterinary team before they can be dispatched, please note if you choose express delivery, this will be from the point the item is approved by the team. This is usually within a few hours but can take up to 72 hours from placing your order.

Orders are sent signed for or guaranteed for express delivery, customer services cannot fast track your order to be reviewed by the veterinary team.

Service	Price	Details
Royal Mail Tracked 48	£2.99	Estimated delivery within 4-5 working days. Free for orders over £29.
Royal Mail Special Delivery 1pm	£5.95	Delivered by 9pm the next day if ordered before the cut-off time. Cut-off time is 3pm on weekdays and 11am on Saturdays. If you order after the cut-off on a Friday then your order will be delivered on Monday. If you order after the cut off on a Saturday then your order will be delivered on Tuesday.
Royal Mail Special Delivery 9am	£12.95	Delivered by 12pm the next day if ordered before the cut-off time. Cut-off time is 3pm on weekdays and 11am on Saturdays. If you order after the cut-off on a Friday then your order will be delivered on Monday. If you order after the cut off on a Saturday then your order will be delivered on Tuesday.